Plans explained
Overview of all plans for freelancers and service providers: what you can do with them and which extra modules you can activate later.
Starter
For freelancers and service providers who want to start quickly with customers, requests and quotes.
EUR 5,00 / maand
- Customers, requests and sales pipeline
- 1 user included
- Basic process from request to quote
Suitable if you need the commercial base and want to expand later with projects, invoicing or planning.
Growth
For teams handling more volume in quotes, projects and invoices.
EUR 25,00 / maand
- Everything in Starter
- 5 users included
- Extra modules can be enabled separately
Suitable for growing service providers working with more users while keeping modules flexible.
Scale
For teams that want a stronger base for a larger commercial and operational process.
EUR 50,00 / maand
- Everything in Growth
- 10 users included
- Extra modules can be enabled separately
Suitable for teams that want more user capacity and broader module rollout.
Billing
- Monthly: you pay per month and can upgrade flexibly.
- Yearly: you pay for 10 months instead of 12 (2 months discount).
- Extra options: from EUR 2,00 per user per month for each selected module.
- Extra user licences: EUR 5,00 per additional user per month.
- Yearly for add-ons: the monthly price x 10 rule also applies here.
Scenario flows
Crumm uses the same commercial foundation, but the operational process differs by type of work.
Freelancer
Focus on time tracking, projects and invoicing based on hours worked.
Workflow:
Lead → Deal → Quote → Project → Time → Invoice → Payment
Service provider
Focus on services, appointments, assignments and fixed-price work.
Workflow:
Lead → Deal → Quote → Assignment → Invoice → Payment
Product seller
Focus on catalog, orders and commercial follow-up toward delivery and invoicing.
Workflow:
Lead → Deal → Quote → Order → Invoice → Payment
Complete feature list
Everything below helps freelancers and service providers move faster from customer request to payment. What is included by default differs per plan.
Commercial base
- Contact management (companies and people)
- Deals and sales pipeline with stages
- Deal detail, notes and status overview
- Search and filter customers and deals
Quotes
- Create quotes from deals
- Quote items and pricing structure
- Print/PDF-ready quote output
- Send quotes by email
Projects
- Projects per customer
- Tasks within projects
- Link time to project or deal
- Project status and team overview
Invoices
- Create invoices from quotes/deals
- Invoice statuses (draft, sent, paid, reminder)
- Invoice print and export
- Payment term and invoice footer per tenant
Email integration
- SMTP configuration per tenant
- Send quotes/invoices from the CRM
- Test email function for validation
- Configurable sender details
Lead generation
- Lead forms embedded on your website
- Automatic creation of leads and deals
- CSP/iframe protection for embeds
- Admin management for forms
Appointments
- Booking pages per tenant
- Request and scheduling workflow
- iCal import/export connections
- Automatic appointment reminders
Products & pricing rules
- Product management
- CSV/XLSX import
- Product template download
- Build quotes/invoices faster
Add-ons explained
Lead forms (+ EUR 2,00 per user / month)
Forms on your website that automatically create leads and deals in the CRM.
Custom fields (+ EUR 2,00 per user / month)
Custom fields per contact/deal so the CRM matches your way of working.
Projects (+ EUR 2,00 per user / month)
Project management, task planning and time tracking per customer, deal and project.
Appointments (+ EUR 2,00 per user / month)
Booking page, calendar sync and planning workflow for appointments.
Invoices (+ EUR 2,00 per user / month)
Invoices from quotes/deals with status management and print/export.
What is included in which plan?
This shows directly for each capability whether it is included or available as an add-on.
| Capability | Starter | Growth | Scale | Available separately |
|---|---|---|---|---|
| Contacts, deals and pipeline | Included | Included | Included | No |
| Quotes | Included | Included | Included | No |
| Email integration (SMTP + sending) | Included | Included | Included | No |
| Product management + import | Included | Included | Included | No |
| Lead forms | Not included | Not included | Not included | Yes |
| Custom fields | Not included | Not included | Not included | Yes |
| Projects | Not included | Not included | Not included | Yes |
| Invoices | Not included | Not included | Not included | Yes |
| Appointments | Not included | Not included | Not included | Yes |